I'm Wearin' My Ranty Panties

Lately, a few things have been getting on my last, rectal nerve. So please, indulge me for a bit. I'll get this over with quickly...

The V.I.P.'s

My hospice has had a rash of "VIP's" lately. Are they current or former employees, their family members or beloved friends? No. Actually, they're very wealthy people with a massive sense of entitlement.

• They call for a bedpan at 2 AM. Although there's a 24 hr drugstore on every corner in this city.
• They call for a nurse to sit with the patient at 9 PM so they can all go out for dinner and a movie.
• They don't call for a nurse during a real emergency, but raise holy hell with hospice management because a nurse didn't call them during the crisis. (Yeah, that's one of my favorites)
  

Apartment Complexes, Trailer Parks, etc. (at night)

• The "map" at the entrance for the complex has no "You Are Here".
• Home or building numbers are nonexistent, poorly maintained or unlit.
• Building numbers are placed so that they cannot be seen from the "road" or are obscured by the roofs of car ports.

I find myself hopping in and out of my car, like a nervous meerkat, trying desperately to find some kind of building number. Very nerve-wracking when one wants to get to an emergency situation as quickly as possible.


My Hospice's Pharmacy

• Will sometimes mail E-kits and pain medications to our new, suffering patients even though they have a courier to make home and facility deliveries.
• Believes that STAT equals four hours. (Yes, that's their policy)
• Will deliver meds to our inpatient unit 6 hours after the patient has arrived.

I have lost count of the times (and hours wasted) that I've driven to our pharmacy to pick up badly needed medications and delivered them to the patient myself. So should we fire this pharmacy? My hospice owns this flippin' pharmacy!


Whew... okay I'm done. All better now. Thank you for "listening".